Privacy Policy

• Website: www.powertowingbangalore.com
• Company Name: Power Towing Service Bangalore (“we”, “us”, “our”)

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our towing and roadside assistance services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a) Personal Information

When you contact us or book a service, we may collect:

• Full name
• Phone number
• Email address
• Pickup and drop-off locations
• Vehicle details (make, model, registration number, etc.)
• Payment details (only for transactions)

b) Non-Personal Information

When you visit our website, we may collect:

• Browser type, IP address, and device details
• Pages visited and time spent on the website
• Referral source (e.g., Google, social media)

This information helps us improve our website performance and user experience.

2. How We Use Your Information

We use your data to:

• Process service bookings and payments
• Communicate updates about your booking
• Provide towing and roadside assistance services
• Improve website content and user experience
• Send service-related offers, updates, or reminders (only with your consent)
• Ensure legal compliance and prevent misuse

We do not sell, rent, or trade your personal data to any third party.

3. Information Sharing and Disclosure

We may share your information only with:

• Our verified service partners or drivers to fulfill your service request
• Payment gateway providers for secure transactions
• Legal or government authorities, if required by law

We ensure that all partners comply with strict confidentiality and data protection standards.

4. Data Security

We take appropriate technical and organizational measures to:

• Prevent unauthorized access or misuse of your data
• Use encrypted and secure systems for communication and payments
• Regularly update our website to ensure data safety

However, please note that no online platform can guarantee 100% security. We recommend you not to share sensitive details over unsecured channels.

5. Cookies Policy

Our website may use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze website traffic and user behavior
• Improve service performance

You can manage or disable cookies anytime in your browser settings.

6. Third-Party Links

Our website may contain links to external websites (e.g., Google Maps, payment gateways).

We are not responsible for the privacy practices or content of these third-party websites. Please review their policies before sharing any personal data.

7. Your Rights

As a user, you have the right to:

• Request access to your personal information
• Ask for corrections or updates to your data
• Withdraw consent to marketing communications
• Request deletion of your personal data (as per legal requirements)

To exercise these rights, contact us at powertowingr@gmail.com

8. Data Retention

We retain your data only for as long as necessary to:

• Provide towing and roadside assistance
• Maintain service records for legal and business purposes
• Comply with applicable laws and tax requirements

After this period, your data will be securely deleted.

9. Policy for Children

Our services are intended for adults (18 years and above).

We do not knowingly collect personal information from children. If such data is found, it will be deleted immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect business or legal changes.

All updates will be posted on this page with the revised effective date.

14. Contact Information

If you have any questions, feedback, or complaints regarding this Privacy Policy, please contact us at:

• Phone: +91-99803 45193
• E-Mail: powertowingr@gmail.com
• Website: www.powertowingservicebangalore.com